Contact Us
Get in Touch
We're here to help. Whether you have a question, need support, or want to make a referral — our friendly team is ready to assist.
NDIS Registered
Approved Aged Care Provider
Australia-wide
How to Reach Us
Contact Options
Choose the option that works best for you. We respond to all enquiries within 24–48 hours.
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Make a Referral
Submit a referral online. Our team will review and get back to you within 24 hours.
Referral Form
Our Location
Our Offices Across Australia
We have offices across New South Wales, the ACT, Victoria, and Western Australia.
Head Office
Parramatta, NSW
Level 3 Suite 1, 100 George St, Parramatta NSW 2150
Canberra, ACT
Level 8 Suite 1/121 Marcus Clarke Street, Canberra ACT
Osborne Park, WA
Level 2C/355 Scarborough Beach Road, Osborne Park WA 6017
Truganina, VIC
67 Belvedere Drive, Truganina VIC 3029
Frequently Asked Questions
What are the ways to contact GHCA?
You can contact GHCA via phone at 1300 157 715 or (02) 8660 1936, by email at info@ghca.com.au, or by submitting the contact form on this page. We also have a referral form available for health professionals and support coordinators.
What are GHCA’s business hours?
GHCA operates Monday to Friday, 8 AM to 5 PM AEST. We are closed on weekends and public holidays. For non-urgent matters outside business hours, please email us and we will respond the next business day.
How long does it take to receive a response?
We aim to respond to all enquiries within 24 to 48 hours on business days. If your matter is urgent, please call us directly on 1300 157 715.
Can I contact GHCA for support outside of business hours?
For urgent matters, please call during business hours. For non-urgent enquiries, feel free to email us at info@ghca.com.au and we will respond as soon as possible on the next business day.
Can I schedule an appointment to meet with someone at GHCA?
Yes — you can schedule an appointment by calling us or sending an email. We recommend setting up a time in advance to ensure availability with the right team member.