NDIS and Aged Care Provider Sydney • Melbourne • Canberra • Perth
1300 157 715
1300 157 715
Glow Health Care Australia (GHCA) Glow Health Care Australia (GHCA)
NDIS & Disability Services

Support Coordination Level 1, 2 and 3

Support Coordination services at GHCA help NDIS participants manage their plans effectively. Through a personalised approach and capacity building, we ensure individuals receive the support needed for long-term success, promoting independence with regular check-ins and reassessment preparation.

Support Coordination

GHCA Support Coordination Services

01

Coordination of Supports (L1)

Basic coordination to help participants understand and use their NDIS plan effectively, connecting with service providers, arranging supports, and ensuring services are delivered as planned.

Support Level
02

Coordination of Supports (L2)

Everything in Level 1, plus capacity-building activities that help participants develop the skills to manage their own supports more independently, including more complex support planning.

Support Level
03

Specialist Support Coordination (L3)

Intensive support for participants with complex needs, managing high-level risks and navigating complex situations to address significant barriers and ensure safety.

Support Level
Support Coordination

What Support Coordination Entails

Support coordination is a service provided under the National Disability Insurance Scheme (NDIS) to help participants manage and make the most of their NDIS plans. It involves:

01

Connecting with Providers

Helping participants find and connect with appropriate service providers and support services.

02

Navigating the NDIS

Assisting participants in understanding their NDIS plan, including how to use their funding and access various supports.

03

Service Planning

Coordinating and planning how services and supports will be delivered, ensuring they align with the participant's goals and needs.

04

Problem Solving

Addressing and resolving any issues or barriers that arise in accessing or using supports.

05

Building Capacity

Supporting participants to develop skills and knowledge to manage their own supports independently in the future.

06

Monitoring and Reviewing

Tracking the effectiveness of supports and making adjustments as needed to ensure the participant's needs are being met.

GHCA Approach to Support Coordination

Reassessment Preparation

We thoroughly prepare you for plan reassessments, making sure you're ready for the next steps.

Regular Check-ins

We regularly communicate with you, your team, and your providers to ensure everything remains on course.

Capacity Building

We emphasize enhancing your ability to manage your supports independently, promoting long-term success.

Personalised Approach

We invest time in understanding you, your individual goals, challenges, and any obstacles to your support.

Crisis Management

We are prepared to manage crises efficiently, offering immediate assistance and creating strategies to reduce risks.

Specialist Network

Our broad network of specialists enables us to connect you with the most effective supports and resources available.

Our team ready to help now!

Mon – Fri: 8:00 am – 5:00 pm, 24/7 Emergency Service

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